Last Updated: May 14, 2025
AG Cleaning is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request a quote, or engage our cleaning services.
Please read this Privacy Policy carefully. By accessing our website, submitting your information through our forms, or using our services, you consent to the practices described in this policy.
Information We Collect
We collect the following personal information when you request a quote or book our services:
- Full Name (first and last name)
- Contact Information (email address and phone number)
- Property Address (location where cleaning services will be provided)
We collect this information for the sole purpose of:
- Contacting you regarding your cleaning service request
- Assessing the scope and requirements of the cleaning job
- Determining accurate pricing based on property size and location
- Scheduling and providing the requested cleaning services
How We Use Your Information
We use your personal information exclusively for:
- Service Provision: To provide you with accurate quotes, schedule cleaning appointments, and deliver our cleaning services
- Communication: To respond to your inquiries, provide updates about your service request, and confirm appointments
- Service Improvement: To enhance our cleaning offerings and customer experience
- Legal Compliance: To comply with applicable laws and regulations
How We Protect Your Information
AG Cleaning implements appropriate technical and organizational measures to protect your personal information, including:
- Secure Digital Storage: All digital records are maintained in secure, password-protected systems
- Limited Access: Only authorized staff members who need your information to perform their job duties have access to your personal data
- Training: Regular staff training on privacy and data security practices
- Physical Safeguards: Secure storage of any physical documents containing customer information
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:
- Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as payment processors or scheduling software providers), provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, legal proceedings, or similar legal process.
- Business Transfers: If our company is acquired by or merged with another company, your information may be transferred to the new owners.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correction: You can request that we correct any inaccurate or incomplete information.
- Right to Deletion: You can request that we delete your personal information in certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your information in certain circumstances.
- Right to Object: You can object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
AG Cleaning
Email: agcleaningohio@gmail.com
Phone: +1 (380) 240-0428
Consent
By using our website, submitting information through our forms, or engaging our services, you consent to our Privacy Policy and agree to its terms.
AG Cleaning 